ABOUT HALLOWED HEART
Hallowed Heart is a Christian clothing brand with one conviction: that theology should be threaded into every piece, not printed as an afterthought. Each design is built around a distinct biblical truth, rooted in scripture, and worn as a declaration of genuine faith.
10% of every quarter's profits are donated to churches, homeless shelters, and local charities.
Nothing here is decorative. Everything means something.
RETURN / EXCHANGE POLICY
All items purchased are final sale. We cannot offer returns, exchanges, or refunds. Returns are not permitted due to sizing issues — sizing charts are provided for every product.
Defective items are the only exception.
Email Support@hallowedheart.store with photos of the defective item and your order number within 14 days of receiving your order. We will resolve it promptly.
Requirements for defective returns:
- Item must be unworn, unaltered, and free of odors
- Must be in original packaging with tags still attached
- Items not meeting these conditions will be returned to the customer at their expense
We reserve the right, at our sole discretion, to determine whether returned merchandise qualifies as defective. Shipping costs are the customer's responsibility. Refunds are issued upon receipt of the returned item and may take 5–10 business days to reflect depending on your bank. We do not offer store credit — all refunds are returned to the original form of payment.
SHIPPING & CARE
SHIPPING
We process and ship all orders within 2-7 business days from the date the order is placed and payment is confirmed.
What this means:
- Processing & Shipping Time: Your order will be picked, packed, and handed over to the carrier within 2-7 business days (Monday-Friday, excluding weekends and public holidays).
- Order Placement Timing: Orders placed after our daily cutoff time, on weekends, or on holidays will begin processing on the next business day.
- Not Including Delivery Time: This timeframe covers only the time to prepare and ship your order. Actual delivery time depends on your shipping method, carrier, and destination (typically an additional 2-10 business days for standard shipping, longer for international orders).
Additional Notes:
- Expedited processing or shipping options may be available at checkout for faster service.
- In rare cases (ex. high order volume, backordered items or unforeseen circumstances), shipping may take up to the full 7 business days.
- Once your order ships, you'll receive a tracking number via email or SMS to monitor it's progress.
We appreciate your support and patience in Hallowed Heart and thank you for your interest. If you have any questions or comments, feel free to contact our support.
FAQ:
What is the production and shipping time for orders?
Most items, specifically black and white shirts, ship within 2 days. Other colors may take up to 7 days to ship. Delivery typically occurs within 3 to 10 days depending on location.
How can I track my order?
We email a tracking number once your order ships. Use it on the carrier site to monitor your shipment.
Who do I contact if I have problems with my order?
Please visit our contact page for assistance. We will help resolve any issues as quickly as possible.
Do you ship internationally?
Yes. International shipping is a flat $45 per shipment to cover customs and related costs. Delivery times vary by location.
What are the standard shipping prices?
- T-shirt shipping $6.75
- Hoodie shipping $9.00
- Additional item shipping $3.00
Shipping updates and inquiries
Once USPS takes possession of your order, please direct all inquiries to them, including address changes, delays, or missing items. Contact USPS at 800-275-8777 or use their online contact options. We are not responsible for shipments after handoff to USPS
CARE
- Temperature: Cold wash under 40°F (4°C)
- Cycle: Gentle or delicate
- Detergent: Mild, no bleach/fabric softener
- Drying: Air-dry or tumble low
- Ironing: Avoid direct heat on print